Store Policies

STORE POLICIES

ORDERS:

Please help us keep costs down by placing your order online using our automated system whenever possible.

PAYMENTS:

We accept Visa, Mastercard, and Discover. Your card is charged at checkout so we cannot make changes.

CREDIT AND DEBIT CARD CUSTOMERS:

You do NOT need a PayPal account to pay for your items through PayPal! PayPal is our payment processor. Choose the PayPal option during checkout, and after you submit your order, click the “pay now” button. Scroll down and you’ll see the option to pay with credit or debit card WITHOUT having to sign up for a PayPal account.

COUPON CODES:

Coupon codes MUST be entered correctly at checkout. You should see the discount before you check out. Sign up for our monthly retail mailing list to receive our money saving coupon codes.

SHIPPING/HANDLING:

We ship to the USA & Canada, normally within 1-3 business days via USPS. Entering the wrong shipping address or failing to pick up your package may cause you to incur additional fees. Day 1 is the day after your package leaves our facility. Expedited shipping (if chosen) begins after your package leaves our facility also.

FOR INTERNATIONAL CUSTOMERS:

I do not collect any customs when sending packages. Any custom fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country’s tax regulations. I have no way of calculating how much these fees would be, should they occur, and Baker’s Country Farms is NOT responsible for those charges. For any additional information refer to your local customs agency. Returns of international orders will not be accepted due to customs fees.

RETURNS:

All retail orders come with a 14 day money back guarantee. Simply return the merchandise in its original, new, unopened condition with the sales receipt and a note stating your reason for return and we’ll refund your purchase price. No need to call. We will only accept returns for unused products in their original packaging (no broken seals). Once we receive the items back, you will be refunded, minus shipping & handling. Shipping & handling charges are also not refundable.

ADDITIONS/CANCELLATIONS:

Please check your order carefully BEFORE you check out. We cannot make changes once your order has been placed. If you need additional merchandise, you will need to place another order. Cancelled soap orders will incur a 15% restocking fee which will be subtracted from your refund.

BACKORDERS:

We rarely run out of stock, but if we do, we will place your missing items on backorder and ship them as soon as they become available.

INCORRECT, DAMAGED OR LOST GOODS:

Save all contents and packing materials and contact us within 3 business days. If you suspect your package is lost, contact us immediately. Failure to contact us promptly voids any responsibility we may have had.

PRIVACY:

We never share your personal information with anyone. Sensitive information entered online is encrypted & transmitted using state of the art SSL (Secure Socket Layers) technology.

HOLIDAY CLOSINGS:

Memorial Day, 4th of July, Labor Day, Thanksgiving Day & Black Friday, Christmas (12-24 thru 12-26,2016), New Year’s Day

ANIMAL TESTING:

Almost all of our products are vegan (see ingredient lists to verify) and none are tested on animals.

DISCLAIMER:

Although allergic reactions to our pure and natural ingredients are uncommon, we recommend testing our products first by using them on a small patch of skin for 24 hours. If redness or irritation develops, discontinue use. The information presented on this website is not meant to diagnose or treat any medical condition nor to replace the advice or care of a qualified health professional.

COPYRIGHT ©2012-2016 BAKER’S COUNTRY FARMS™
 GOT SOAPS?™ AROMA BAR™ TEA TREE HUGGER™ AND BUG BAR™ ARE TRADEMARKS OF BAKER’S COUNTRY FARMS™